Welcome to Safe AF Removals

At Safe AF Removals, we prioritise the safety and security of your belongings. Our expert team is dedicated to providing a seamless removals experience, ensuring the utmost care and privacy for your possessions. Click here to learn more about our services.

Privacy Policy

Safe Able & Fair Removals ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or use our removals and transport services.

Safe Able & Fair Removals is a trading name of Safe Able & Fair Recruitment Ltd., which is the legal entity responsible for processing your personal data.

1. Who We Are

Safe Able & Fair Removals
A trading name of Safe Able & Fair Recruitment Ltd.
Company number: 14617152
Registered office: Mount View Terrace, Totnes, England, TQ9 5EB
Email: info@yourdomain.co.uk
Telephone: +44 7471 633248

We provide domestic and commercial removals, office relocations, man-and-van services, and related transport services across the UK.

2. The Information We Collect

We may collect and process the following types of personal data:

Name, address, email address, and telephone number
Collection and delivery addresses
Details relating to your move (property type, inventory information, access requirements, dates, and times)
Payment and billing information (processed securely via third-party payment providers)
Communications with us (email, phone calls, messages, or enquiry forms)
Photographs or videos of items or properties, where provided for quotation purposes
Website usage data (such as IP address, browser type, and pages visited, via cookies or analytics tools)

3. How We Collect Your Information

We collect personal data when you:

Request a quote or make a booking
Contact us by email, telephone, or online forms
Provide information needed to plan or carry out your removal
Communicate with us during or after the provision of services
Visit our website, through automatically collected technical data

4. How We Use Your Information

We use your personal data to:

Prepare quotes and provide removals, transport, or storage services
Plan logistics, routes, staffing, and vehicle requirements
Communicate with you about your booking or enquiry
Process payments and issue invoices or receipts
Comply with legal, accounting, and insurance obligations
Improve our services and website functionality
Send service-related updates or marketing communications, where you have consented

5. Legal Bases for Processing

We process your personal data under the following lawful bases:

Contract: where processing is necessary to provide removals or transport services
Legal obligation: to meet tax, accounting, and insurance requirements
Legitimate interests: to operate, manage, and grow our business efficiently
Consent: for marketing communications or optional data processing

6. Sharing Your Information

We may share your personal data with:

Payment service providers to process transactions securely
Subcontractors or partners assisting with removals or specialist services, where required
IT, booking, and cloud service providers
Professional advisers such as accountants, insurers, or legal advisers
Regulatory or law enforcement authorities, where required by law

All third parties are required to handle your personal data in accordance with UK data protection legislation.

7. International Data Transfers

Some of our service providers may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or Standard Contractual Clauses.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Booking, contract, and financial records are typically retained for up to 6 years to meet legal and accounting obligations. Marketing data is retained until you withdraw consent.

9. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, where legally applicable
Object to or restrict certain types of processing
Request data portability, where applicable
Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at info@yourdomain.co.uk.

10. Cookies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings. Further information may be provided in a separate Cookie Policy.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

12. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page along with an updated revision date.

Accessibility Statement

Accessibility Statement

Last updated: 19 December 2025

Safe Able & Fair Removals ("we", "us", "our") is committed to ensuring that our services, website, and customer communications are accessible to everyone, including people with disabilities. This statement outlines our approach to accessibility and our commitment to providing equal access to our removals and transport services.

Safe Able & Fair Removals is a trading name of Safe Able & Fair Recruitment Ltd., which is the legal entity responsible for this website and the provision of services.

1. Purpose

The purpose of this accessibility statement is to explain how we aim to make our services, information, and digital platforms accessible to all individuals, regardless of ability or the technology they use.

2. Scope

This statement applies to:

Our website and online enquiry or quotation systems
Our communications with customers before, during, and after a move
Information provided about our removals, office relocations, man-and-van services, and related offerings

3. Our Commitment

We are committed to providing an inclusive and respectful service for all customers. We aim to comply with the Equality Act 2010 and, where reasonably practicable, to follow recognised best practice guidance, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

4. Website Accessibility

We strive to make our website accessible to as many people as possible. This includes:

Designing pages that are clear, consistent, and easy to navigate
Using plain language to explain our services, pricing, and booking process
Providing text alternatives for non-text content, such as images
Reviewing our website periodically to identify and address accessibility issues

5. Accessible Services

We aim to make our removals and transport services accessible by:

Providing clear information about our services and processes before booking
Offering information in alternative formats upon request
Being flexible in communication methods, including email and telephone
Working with customers to understand and accommodate individual accessibility needs where reasonably possible

6. Reasonable Adjustments

We will make reasonable adjustments wherever possible to ensure customers can access our services. Adjustments may include changes to communication methods, additional time to discuss requirements, or practical arrangements to support accessibility needs during a move.

Customers are encouraged to inform us in advance of any specific accessibility requirements so we can make appropriate arrangements.

7. Feedback and Contact

We welcome feedback on the accessibility of our website and services. If you experience any difficulty accessing information or using our services, please contact us so we can assist and improve.

Email: info@yourdomain.co.uk
Telephone: +44 7471 633248

8. Continuous Improvement

We are committed to continually reviewing and improving accessibility across our business. Feedback from customers and website users helps guide future updates to our website, services, and operating practices.

9. Review of This Statement

This accessibility statement will be reviewed annually, or sooner if there are significant changes to legislation, accessibility standards, or our business operations.